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Working Student (f/m/d) Goods Receipt Clarification & Complaint Processing

Siemens AG · Nuremberg · up to 20 hours a week

WerkstudentGerman needed: fluent
Still open on 2 Nov

Key facts

Hours
Up to 20 hours a week
Where you work
Company and home
Language needed
German and English
Subject you study
Logistics, Supply Chain Management, Industrial Engineering

What you'll do

  • You support the team by independently handling and coordinating logistics claims in the case management tool, such as quantity discrepancies or transport damage.
  • You follow up on the results and communicate regularly with the shipping locations involved and internal contacts.
  • You then carry out actions resulting from claims, such as additional deliveries, returns or credit notes.
  • You also handle incorrect goods deliveries and check problems such as quantity discrepancies or incorrect delivery notes.
  • You document the resolution process and help assess delivery quality and support process improvement projects.

What you need

  • You are currently making good progress in a degree in Logistics, Supply Chain Management, Industrial Engineering or a similar subject.
  • Ideally, you have practical logistics knowledge and some initial experience using SAP.
  • You are confident using Microsoft Office.
  • A study focus on logistics or supply chain management is an advantage.
  • You work independently, focus on solutions and communicate well with different teams and contacts.
  • You have very good German skills and English skills at B2 level or higher.

What you get

  • The Working Student Network offers opportunities to exchange ideas, get support and make valuable contacts at Siemens.
  • Siemens offers an inclusive workplace where belonging, individual views and experiences are valued.
  • You have the chance to make a real difference.

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