Working Student (f/m/d) Goods Receipt Clarification & Complaint Processing
Siemens AG · Nuremberg · up to 20 hours a week
WerkstudentGerman needed: fluent
Still open on 2 NovKey facts
- Hours
- Up to 20 hours a week
- Where you work
- Company and home
- Language needed
- German and English
- Subject you study
- Logistics, Supply Chain Management, Industrial Engineering
What you'll do
- You support the team by independently handling and coordinating logistics claims in the case management tool, such as quantity discrepancies or transport damage.
- You follow up on the results and communicate regularly with the shipping locations involved and internal contacts.
- You then carry out actions resulting from claims, such as additional deliveries, returns or credit notes.
- You also handle incorrect goods deliveries and check problems such as quantity discrepancies or incorrect delivery notes.
- You document the resolution process and help assess delivery quality and support process improvement projects.
What you need
- You are currently making good progress in a degree in Logistics, Supply Chain Management, Industrial Engineering or a similar subject.
- Ideally, you have practical logistics knowledge and some initial experience using SAP.
- You are confident using Microsoft Office.
- A study focus on logistics or supply chain management is an advantage.
- You work independently, focus on solutions and communicate well with different teams and contacts.
- You have very good German skills and English skills at B2 level or higher.
What you get
- The Working Student Network offers opportunities to exchange ideas, get support and make valuable contacts at Siemens.
- Siemens offers an inclusive workplace where belonging, individual views and experiences are valued.
- You have the chance to make a real difference.