Working Student Customer Service (m/f/d)

Cyberport SE · Dresden · 20 hours a week

WerkstudentGerman needed: not said

Still open on 2 Nov

You apply on the company's own website.

Key facts

You support our customer service team with daily tasks for our two brands Cyberport and Computeruniverse.
You answer customer inquiries by email or phone and help find a suitable solution quickly.
Together with your colleagues, you make sure our customers feel well looked after and always get competent support.

You are looking for a flexible side job where your communication skills count and you have direct contact with customers.
You are reliable, work in a structured way and enjoy helping people professionally, on the phone as well as in writing.
First experience in customer service, retail or a service-oriented environment is ideal but not required. It matters more that you think along, are friendly and can quickly get into the processes.
You plan to keep studying for at least 12 more months so that you can support us in the long term.

We make your working hours flexible so you can easily combine your studies with your work here. Our target is 20 hours per week.
Hybrid working is part of daily life here.
You will be warmly welcomed. We take care of your onboarding at our headquarters in Dresden at Waldschlößchen and are always there to help.
Technical equipment for mobile working
30 vacation days (for a full-time position, pro rata for a working student role)
Mobility subsidies (Deutschlandticket subsidy, job ticket in the DVB network)
Subsidy for EGYM Wellpass for your fitness
Further discounts through being part of the Hubert Burda Media group

You support our customer service team with daily tasks for our two brands Cyberport and Computeruniverse.
You answer customer inquiries by email or phone and help find a suitable solution quickly.
Together with your colleagues, you make sure our customers feel well looked after and always get competent support.

You are looking for a flexible side job where your communication skills count and you have direct contact with customers.
You are reliable, work in a structured way and enjoy helping people professionally, on the phone as well as in writing.
First experience in customer service, retail or a service-oriented environment is ideal but not required. It matters more that you think along, are friendly and can quickly get into the processes.
You plan to keep studying for at least 12 more months so that you can support us in the long term.

We make your working hours flexible so you can easily combine your studies with your work here. Our target is 20 hours per week.
Hybrid working is part of daily life here.
You will be warmly welcomed. We take care of your onboarding at our headquarters in Dresden at Waldschlößchen and are always there to help.
Technical equipment for mobile working
30 vacation days (for a full-time position, pro rata for a working student role)
Mobility subsidies (Deutschlandticket subsidy, job ticket in the DVB network)
Subsidy for EGYM Wellpass for your fitness
Further discounts through being part of the Hubert Burda Media group