Student Assistant in Telephone Customer Support (f/m/d)

Robert Bosch GmbH · Magdeburg

WerkstudentGerman needed: fluent

Still open on 2 Nov

You apply on the company's own website.

Key facts

You take calls from our customers and are responsible for providing competent advice. Topics include health insurers, waste disposal companies and technical support for business customers.
Processing inquiries by email is also part of your tasks.
In unclear cases, you pass the matter on to the right expert group.
You also handle documentation in the system.

Qualification: enrolled student (f/m/d) for at least 1 more year
Personality: strong communicator, team player, loyal
Working style: independent, customer-focused, confident with MS Office
Experience and know-how: technical interest, skilled with the PC
Daily work: willingness to work in a 24/7 shift system, mainly evenings, nights and weekends, which fits well with studies
Languages: very good German skills required, good English skills desirable

Financial benefits: attractive salaries, bonuses, individual performance pay, private and company pension plans, discount portals and special deals on Bosch products
Targeted talent development: first-class training options and varied career paths
Work-life balance: flexible work models such as job sharing, flexible shift systems, part-time options and sabbaticals
Health and well-being: preventive care offers, clubs, groups and networks
Mobility: Bosch shuttle or company bike as well as support for stays abroad

You take calls from our customers and are responsible for providing competent advice. Topics include health insurers, waste disposal companies and technical support for business customers.
Processing inquiries by email is also part of your tasks.
In unclear cases, you pass the matter on to the right expert group.
You also handle documentation in the system.

Qualification: enrolled student (f/m/d) for at least 1 more year
Personality: strong communicator, team player, loyal
Working style: independent, customer-focused, confident with MS Office
Experience and know-how: technical interest, skilled with the PC
Daily work: willingness to work in a 24/7 shift system, mainly evenings, nights and weekends, which fits well with studies
Languages: very good German skills required, good English skills desirable

Financial benefits: attractive salaries, bonuses, individual performance pay, private and company pension plans, discount portals and special deals on Bosch products
Targeted talent development: first-class training options and varied career paths
Work-life balance: flexible work models such as job sharing, flexible shift systems, part-time options and sabbaticals
Health and well-being: preventive care offers, clubs, groups and networks
Mobility: Bosch shuttle or company bike as well as support for stays abroad