Student Assistant (m/f/d) to Support 1st-Level Support

Max-Planck-Institut für Psychiatrie · Munich · 19 to 39 hours a week

HiWiGerman needed: fluent

Still open on 2 Nov

You apply on the company's own website.

Key facts

Pay: Paid by Max Planck Society rules
Hours: 19 to 39 hours a week
Duration: 12 months; Can be extended later
Job starts: As soon as possible
Language needed: German
Subject you study: Computer Science, Business Informatics, Medical Informatics, Technical Studies

Installation, configuration and maintenance of workstation PCs for researchers, doctors and students (Windows, macOS)
Handling IT tickets in 1st level support, e.g. password resets, software installations
Technical support at clinical and scientific events (e.g. consultations, research conferences, workshops)
Data entry and maintenance in the IT department's specialist systems (e.g. inventory, documentation, databases)
Support with inventory and documentation of IT equipment in research and clinic rooms

You are an enrolled student in computer science, business informatics, medical informatics or a technical degree programme
You have basic knowledge of Windows/macOS, office applications and installing workstation systems
You are reliable, independent and solution-oriented
You show interest in IT topics and curiosity about working in a scientific-clinical environment
You speak and write fluent German (at least C1 level)
Teamwork, communication skills and a respectful, empathetic approach to people round off your profile – especially important in the clinical field

An exclusive environment at the interface of research, medicine and technology, with direct insight into innovative scientific and clinical projects
Pay follows the guidelines of the Max Planck Society.
Flexible working hours that fit well with your studies
A committed, friendly team that values cooperation, trust and personal development
The chance to gain practical experience in IT service in a clinical-scientific environment, ideal for your studies and your career
An appreciative working atmosphere at one of the world's leading research institutes

Installation, configuration and maintenance of workstation PCs for researchers, doctors and students (Windows, macOS)
Handling IT tickets in 1st level support, e.g. password resets, software installations
Technical support at clinical and scientific events (e.g. consultations, research conferences, workshops)
Data entry and maintenance in the IT department's specialist systems (e.g. inventory, documentation, databases)
Support with inventory and documentation of IT equipment in research and clinic rooms

You are an enrolled student in computer science, business informatics, medical informatics or a technical degree programme
You have basic knowledge of Windows/macOS, office applications and installing workstation systems
You are reliable, independent and solution-oriented
You show interest in IT topics and curiosity about working in a scientific-clinical environment
You speak and write fluent German (at least C1 level)
Teamwork, communication skills and a respectful, empathetic approach to people round off your profile – especially important in the clinical field

An exclusive environment at the interface of research, medicine and technology, with direct insight into innovative scientific and clinical projects
Pay follows the guidelines of the Max Planck Society.
Flexible working hours that fit well with your studies
A committed, friendly team that values cooperation, trust and personal development
The chance to gain practical experience in IT service in a clinical-scientific environment, ideal for your studies and your career
An appreciative working atmosphere at one of the world's leading research institutes